Training courses

The actors and the trainer worked brilliantly together. It was so useful to see a problem acted out and then advise the actors on how to change the outcome. National Magazine Company manager

In addition to supplying actors for businesses, Scenario uses experienced trainers, who work with the actors to produce a complete training day for our clients. Some of the training courses which Scenario currently provides are:

  • Performance management
  • Effective communication
  • Assertiveness training
  • Effective leadership and management
  • Sales skills
  • Telesales
  • Personal development of group and individual
  • Presentations – creation and delivery

Some skills and techniques learnt:

  • Assertiveness
  • Negotiation
  • Preparation
  • Body language
  • Breathing and voice
  • Understanding leadership styles
  • Understanding role of manager
  • Questioning and listening skills
  • Motivating self and others
  • Setting goals
  • Coaching skills
  • Giving and receiving feedback
  • Effective language skills
  • Building rapport

The courses are usually run with two actors. The trainer uses a combination of familiar and new models which participants can use in everyday situations to improve the success of meetings, office, customer relationships and the general success of the business. The training days are carefully structured and use a variety of exercises and training methods which keep the participants totally engaged and constantly learning.